Information On Solving Epson Ink Cartridges Problems

This article assumes you are using ink cartridges purchased at ccs-digital.com or genuine Epson. If you are using another brand, there may actually be a compatibility issue. Periodically, Epson changes the way their printers access the chip on the cartridge.

Depending on the manufacture date of the printer, a cartridge may or may not work. Even though Epson T069 cartridges will fit many printers, the same compatible cartridge may work on a CX5000 but not on a Workforce.

The Workforce was manufactured later and its programming has been updated to better detect a non-Epson cartridge. Even within the same printer model, one may work with a compatible and another may not due to a more recent manufacture date.

Sometimes mixing Epson and non Epson cartridges in the same printer will fail with a "cartridge not recognized" error. We have even heard of customers whose printers failed to recognize genuine Epson cartridges until all the cartridges were changed - even the ones which were not out of ink.

It appears that the printers may mistake the "low ink" warning with the "cartridge not recognized" error.

Even if the printer does recognize the cartridges, the resulting printout may not look great. This is because the Epson ink formula is different than compatible ink. Epson printers mix some color into the black ink to produce a richer black (which is why color ink is used even if you only print in black).

NOTE: Mixing the different formula inks might give poor results.

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